FAQ
Got Questions? We’re Here to Help
Common Questions
Most Popular Questions
We’ve collected the most frequently asked questions from our clients to help you get clarity fast. Browse through the answers or reach out directly if you don’t see your question below.
Getting started is easy. Simply visit our Contact page and fill out the short form or give us a call. We’ll arrange a free consultation to discuss your goals, timeline, and budget. From there, we’ll recommend the best strategy to help you grow online.
We offer flexible service packages that can be customized. Whether you need a complete digital marketing plan or just one service, we’ll tailor it to meet your needs.
Timeline varies by project type. A basic website can launch in a few weeks, while a full-service marketing strategy may take a couple of months. We’ll provide a clear timeline during consultation.
Yes! You’re free to expand, scale back, or adjust services at any time. Projects are flexible to match your business growth.
We use email, video calls, and project management tools like Trello or Asana. You’ll always know what stage we’re at and what’s next.
Where Strategy Meets Digital — Your Success Journey
At Siam IT Solutions, we don’t just build. We strategize. Every plan is driven by research, goals, and measurable indicators. Success means delivering results—not just launching a website or ad campaign.
We accept bank transfers, credit/debit cards, and popular digital wallets like PayPal and Wise.
A 50% deposit is required at the start. The balance is due upon project completion or as per an agreed payment schedule.
No hidden fees — ever. All charges are agreed in writing before work begins.
If you’re unsatisfied within the first 7 days of starting a project, we’ll work with you to resolve it. Refunds are handled case-by-case.
Yes. You’ll receive a detailed invoice for every payment, which includes service descriptions and payment details.
